Official Degree

Masters Degree in the Strategic Design of Products and Services


120 ECTS

2 years



Class size

40 places


Spanish, English



PDF Catalogue


The Masters Degree in Strategic Design of Products and Services run by EPS is taught in Mondragon (EPS, Loramendi Kalea 4, ARRASATE) and in Bilbao (Bilbao Berrikuntza Faktoria, Uribitarte Kalea 6, BILBO).

The Campus has leading-edge facilities with scientific and technological equipment of a high standard and study areas in keeping with the educational model. Besides classrooms for lectures and specialized laboratories, students have appropriate rooms for teamworking, meetings and project development.


Laboratories and Experimental Spaces

  • Rapid prototyping laboratory
  • Image capture and processing laboratory
  • Perception and interaction laboratory
  • Eco-design laboratory
  • Workshop for models, painting and finishing
  • Spaces for creativity
  • Exhibition and dissemination area


Prototyping laboratory

This laboratory has a plotter that prints computer models in 3D (with ABS material). This is used to prototype concepts developed together by Masters degree students to companies throughout the semester's workshops and projects. In addition, the students have use of a 3D scanner in order to allow reverse engineering.


Image capture and processing laboratory

This laboratory allows students to make photos of the models made during the project, or video montages which can show the design integration of the product-service in linked scenarios. The equipment available includes cameras, video cameras, and Bamboo and Cintiq graphical tablets.


Perception and interaction laboratory

The aim of this laboratory is to analyse products from the point of view of the perception or interaction with the user. The laboratory has both Eye Tracking and FaceReader equipment that helps to analyse reactions of people to different stimuli on the basis of the movement of the eyes and facial expressions. The equipment allows testing of people's perception of an action, product or image. In addition, it has a library of materials and textures for analysis.


Eco-design laboratory

This laboratory has various software products used in the analysis of the environmental impact of products. SimaPro and LCAmanager is used to analyse the product/service lifecycle; ProdTect software is used to determine disassembly and product end life.

In addition, we have various books, regulation manuals and technical manuals.


Workshop for models, painting and finishing

This workshop has the material and equipment necessary to make aesthetic and functional models. The workshop is equipped with specialised machinery for cutting, drilling and moulding materials like expanded polyurethane and wood. The workshop also has a thermoforming machine, and a machine for cutting and aesthetic finishing, usable for a range of materials.

In addition the students can make use of a paint shop to paint their models or prototypes either by hand or with spray guns.


Space for creativity

This is a bright, light-filled area where co-creation and creativity sessions are organised in the search for opportunities and possible solutions. The work here follows the DESIGN THINKING methodology, and 'Participatory Design'.

These classrooms are equipped with audiovisual media aids to help contextualize the problem and establish a creative environment. Along with this, it has all the office material necessary to give shape to their creative processes.


Exhibition and dissemination area

The non-confidential work carried out by students is physically exhibited in the different display areas within the Masters building, and also in the DBZ blog (Centre of Innovation in Industrial Design of MONDRAGON UNIVERSITY),
Click here to access


Library and access to documentary sources

The library is a 1650 square metre resource centre for learning and research, equipped with wifi, with the following facilities: 294 work spaces, 8 work rooms and 1 computer room.

62 computer terminals which allow access, appropriate to the user profile, to all computer applications necessary for the development of training. Also includes printers, CD readers, DVD readers, scanner, etc.

Opening hours are normally from 07:45 to 24:00, except during exam periods, when it remains open until 02:00, reflecting the needs of students.

In order to fulfil its required tasks, the library offers, among others, the following information resources:

  • Access to the joint catalogue of the libraries of MONDRAGON UNIVERSITY, and links from these to other catalogues.
  • Access to the more relevant information in the world of engineering through the Engineering Village portal, which gives access to Compendex and Inspect, Portal ISI Web of Knowledge, CSIS databases and others.
  • Access to electronic journals.
  • Access to electronic news alerts services; also to electronic news alert services of other collaborating universities (Dialnet), and major sources of electronic abstracts (Ingenta …).
  • Access to Refwoks (an application for the management of bibliographical references).

Highlights of the services provided are:

  • Specialised bibliographic information.
  • Interlibrary loans.
  • Loan of communications cards for access to wireless networks; laptop computers; video cameras; reproduction equipment, image-processing equipment.
  • Training courses for students, teachers and researchers in the use of the library and the information resources that it offers.


Other facilities available to students

Included in this section are a number of common spaces that, without being directly linked with the academic training of pupils or any teaching in particular, contribute to their integration in the university campus and to their personal development, such as:

  • The Pedro Viteri and Arana Hall of Residence, with a capacity of 280 students. Offers students accommodation and additional training
  • Common rooms, coffee and canteen for all staff (students, PDI or PAS who require these services).

Sports facilities integrated within the university campus.