Curso Effective Meetings

At the end of the course the participants will be able to:

o Participate in a meeting equipped with a range of skills and language to help them anticipate and deal with many of the difficulties they will face.
o Develop essential communication and language skills.
o Deal progressively with the key stages of meetings from preparation through to decision-making and follow up action.
o Develop both competence and confidence in a variety of situations.
o Acquire the necessary skills to play an active role in most kind of meetings.
o Get the best practical benefits from a meeting.

o Features of a successful meeting and the key communication skills for participating in a meeting.

o How to open a meeting: establish objectives, define roles and state procedures.

o How to control the direction of a meeting, keep to the agenda and deal with digressions.

o How to interrupt effectively and hold the floor.

o How to present arguments.

o Focuses on essentials and employ active listening techniques.

o How to ask different kind of questions.

o How to elicit ideas and opinions.

o How to manage interruptions and deal with dominant speakers.

o How to obtain consensus and make difficult decisions.

o Degrees of agreement and disagreement.

o The importance of ensuring that the meeting has outcome, clarifying actions and decisions.

o Close the meetings positively, summarize and clarify the main points.

o People who participate and play an active role in different kinds of meetings. o People who have to meet customers, negotiate contracts with suppliers, discuss work with their colleagues or even attend large international conferences. o People who need to have the ability to respond quickly and naturally to new ideas. This program is run in a very inter-active-way having the participants a positive experience learning how to manage successfully in a meeting developing both competence and confidence. This training course is designed to give participants guidelines on the necessary planning, preparation, structure and running of meetings to ensure successful outcomes